Shipping Policy – Kitchen and Cozy

Last updated: 17 April 2025

At Kitchen and Cozy, our mission is to deliver comfort, style, and quality right to your door. Below you’ll find everything you need to know about our delivery methods, timeframes, and shipping conditions.

Delivery Options

We offer different shipping options depending on your location, purchase value, and current promotions:

Free Shipping: Available across the UK on qualifying purchases or during specific promotional campaigns.
Standard Delivery: Our regular delivery option with affordable rates and standard delivery times.
Express Delivery: When available, this method offers faster delivery times for an additional fee.

Delivery Timeframes

Delivery times vary depending on your location and the shipping method selected at checkout. The delivery period begins after payment has been confirmed.

Estimated delivery times:

Major cities (e.g., London, Manchester, Birmingham): 3 to 7 working days
Other urban and suburban areas: 5 to 10 working days
Remote or rural areas: Up to 14 working days

We aim to dispatch all orders as quickly as possible. Shipping estimates will be shown at checkout.

Tracking Your Order

All orders include a tracking number, which is sent automatically to your email once the package has been dispatched. You can monitor your order in real-time until it reaches your address.

Important Information

Orders containing more than one item may be shipped separately depending on stock and logistics.
Please double-check your shipping address before confirming your order. We are not responsible for delivery issues caused by incorrect or incomplete information.
If a parcel is returned to us due to an incorrect address or failed delivery attempts, reshipping fees may apply.

Support and Questions

If you have any questions about your shipping status or need assistance, please get in touch with us:

Kitchen and Cozy Ltd
Email: kitchenandcozy@gmail.com
Phone: +44 303 123 1113
Website: https://kitchenandcozy.co.uk